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If, however, you purchased the ebook because you thought that this was a physical book, then unfortunately, we will not be able to give you a refund because we have made it very clear that ourproducts are electronic and not physical.
Also, if you buy an eBook from us and request a refund, and then repurchase the same eBook, you will not be eligible to ask for any further refunds for that eBook.
All of our items are only eBooks/eTextbooks. It is clearly stated in every eBook description in our website. Any misunderstanding about the ebook will not be entertained.